In his book Ethics for the New Millennium, His Holiness The Dalai Lama says “…alongside our natural ability to empathize with others, we also have a need for others’ kindness…” The Dalai Lama also says that the combination of empathy and practicality go a long way towards bring us happiness.
Life is smoother with we have people around us who are kind and care about our wellbeing. They have good intentions towards us, and we have good intentions towards them.